Frequently Asked Questions
Everything you need to know about shopping for a sustainable home.
What makes Grove Collaborative products sustainable?
We prioritize products that are non-toxic, effective, sustainable, and cruelty-free. Every item we carry meets our strict standards for ingredient transparency and environmental impact, including our commitment to be plastic-free by 2025.
How does the flexible monthly subscription work?
Our flexible subscription allows you to receive your favorite eco-friendly essentials on a schedule that works for you. You can skip, pause, or edit your order at any time before your scheduled shipment date.
What is your return policy?
We want you to love your home. If you are not satisfied with a product, you can return it within 30 days of receipt for a full refund or exchange, no questions asked.
How much does shipping cost?
Shipping is a flat rate of $4.99 for most orders. However, members of our VIP program enjoy free shipping on all orders over $29, along with exclusive gifts and early access to new products.
Do you ship internationally?
Currently, Grove Collaborative ships to the contiguous United States, Alaska, and Hawaii. We do not offer international shipping at this time but are looking to expand in the future.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.